How I handle your details

Who is responsible

This website is for Rafa Coaching, run by Rafaela Freitas. For privacy questions, email coach.rafafreitas@gmail.com.

What I collect

This website does not collect enquiries inside the website itself. If you choose to complete the Strong Mum Assessment, JotForm may collect details such as your name, email, WhatsApp number, location, current stage, goals, support preferences, exercise clearance/restrictions, and anything you choose to write in the form.

Please do not send detailed medical records through the form. The assessment is for coaching fit only, not medical advice.

Why I use it

I use your details to:

• reply to your enquiry;
• understand whether my coaching is a good fit;
• recommend the right next step, such as PT, hybrid support, group sessions, online coaching, a call, or a waitlist;
• manage basic lead records and follow-up.

Where your details go

For this first version of the website, the main tools are:

• Vercel, which hosts the website;
• JotForm, which hosts the Strong Mum Assessment;
• Gmail, where Rafa receives form notifications;
• WhatsApp/Meta, if you choose to message me on WhatsApp.

The website does not use a database, account system, payment system, newsletter tool, analytics, tracking pixels, or visitor recording.

How long I keep it

If you submit the assessment but do not become a client, I may keep your enquiry for up to 24 months so I can manage follow-up, availability, and waitlist conversations. If you become a client, your details may move into a separate client record process.

Your rights

You can ask to access, correct, or delete your enquiry details by emailing coach.rafafreitas@gmail.com. If you are in the EU, you also have the right to contact your local data protection authority.

Useful links

• Home
• Strong Mum Assessment
• Message me on WhatsApp